15 years online
Australian owned
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Privacy Policy

Privacy Policy

Your privacy matters to us. Contact Lenses Online is committed to handling your personal information responsibly and in full compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

When you place an order with us, we collect personal information necessary to process and deliver your order. This includes your name, delivery address, email address, contact number, and payment details.

We only collect information that is directly relevant to fulfilling your order and providing you with a good experience.

How We Use Your Information

The personal information you provide is used solely to:
  • Process and fulfil your contact lens order
  • Contact you to confirm your order or provide updates on your delivery
  • Send you relevant notices about your account or purchases

We will never sell, rent, or share your personal information with third parties for marketing or commercial purposes.

Marketing Communications

From time to time, we may send you emails about new products, promotions, or updates from Contact Lenses Online. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at support@contactlensesonline.com.au.

Opting out of marketing emails will not affect transactional emails related to your orders.

Cookies

Cookies are small files stored on your device by websites you visit. Contact Lenses Online uses cookies to keep track of your order and maintain your session while you shop. Cookies must be enabled in your browser for orders to be processed correctly.

We do not use cookies to collect personal information beyond what is needed to manage your order.